Frequently Asked Questions
**Delivery fee is $3.99 for take-out. Please keep in mind the further we go out of your zip code -the longer it takes to deliver and there WILL be an additional $5.99 for 9 - 15 miles anything over 15 miles will be an additional $8.99.**
We also charge an additional $3.99 for multiple stops.
*For safety - Nashville Delivers only carries $20.00 in change.
1. Are there any additional fees for groceries or Liquor Deliveries??
We charge $15.00 delivery fee for Liquor and Groceries and a 15% surcharge of the entire bill. We provide you with the store receipt to ensure your total price is correct. There is a $25.00 minumum for Groceries and Liquor. We do require a credit card up front and we will charge your card $25.00 to assure that your card does work and we receive payment.
*For same day local grocery delivery please place orders by 11:00AM
2. What if I receive my order and realize that I ordered the wrong item or I receive an item I didn't list?
Just give us a call and we will do everything in our power to resolve any issue.
3. Do you shop only at grocery stores?
No, we will shop at any store you would like.
4. Will you deliver and put my groceries away if I am not home?
We cannot enter your premises when you are not at home but we will gladly put them away for you free of charge when you are present.
5. Where do you deliver?
We deliver to Nashville and the surrounding areas. We are happy to deliver from restaurants that are outside of your zipcode, but keep in mind that if it's more than 10 miles from your home, there will be an extra $3.99 delivery fee. We try to have a good selection of restaurants already in your area, but we understand that sometimes that craving gets the best of us! :)
6. When are you open?
We are open Monday - Sunday, 4pm - 9pm for restaurants. 11am-3 pm for Liquor and Groceries.
7. How does it work?
You simply put your order in online or call us @ 888-350-9516 and then we will shop for your items and deliver them to your door. You will then be able to pay by American Express, Visa, Mastercard, Cash, Gift Card or Gift Certificate.
Like and friend us on facebook and share our business on your wall and get a free delivery. Just be sure to put that in the special instructions when you order!
Fees for Restaurant Delivery
Nashville Delivers is NOT affiliated with any of the restaurants in any way. By ordering online from Nashville Delivers you are agreeing to our terms conditions authorize Nashville Delivers to pay for, collect, and deliver your order to you and you agree to reimburse Nashville Delivers for the total cost of your order and any additional cost that may occur. We will text or call you if prices change and/or items are dropped from the menu. We provide a delivery service only, acting as your concierge or pick up agent. We are not responsible for mistakes made by the restaurant or quality preparation of your food. We will do our best to make sure your order is correct. Our drives do review your order with the restaurant, but they are not allowed to open your containers or go through your food. We transport your order in our insulated delivery bags to preserve freshness and ensure food is kept as warm/cold as possible during delivery. But, please note that even with our equipment we cannot guarantee that your food will be the same quality or temperature as if you were dining in the restaurant. Please remember, it is take-out food. *Also please note that during our peak lunch dinner rush, we may exceed expected delivery times. If this happens, our driver will contact you to inform you of the delay in delivery. Thank You and Happy Ordering! NASHVILLE DELIVERS POLICY! PLEASE READ!
Refer us to a friend (and they use us) receive a free delivery. Please make refrence of this when ordering.